The most important details at a glance!
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The subscriptions at a glance
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Difference monthly and yearly payment & discounts
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Tips, tricks and our conditions
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Cancellation period & termination
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Old billing plans and subscriptions
Note: The following information is not legally binding and is only a simplified presentation and clarification of important questions regarding your subscription. Links from this article lead to authoritative sources of information.
1. The subscriptions at a glance
Our subscriptions require a minimum of 10 users. The costs increase with the number of users created, as well as with the scope of the desired features and services. All subscriptions include the weekly schedule as a central component, which covers both shift planning and the management of absences, all email notifications, and the management of blocked users.
All prices mentioned are net prices in euros, plus the applicable statutory VAT.
Basic 2,40 €
The Basic subscription starts at just €2.40 per employee per month. In addition to the weekly schedule, the vacation planner is also available, allowing you to manage and request absences. However, in this pricing tier, only one administrator profile can be set up for the scheduling function.
Professional 4,80 €
For €4.80, you get not only both features but also the ability, as in the trial period, to assign additional administrators or appoint managers with extended permissions. Furthermore, employees can now specify their regular availability, which greatly facilitates scheduling and coordination.
Premium 7 €
With Premium, you are always up to date, all features are included, of course, along with the best support and the time tracking account, which helps you and your employees keep track of overtime.
Enterprise from 100 Users
If it is a large company that books at least the Professional subscription, then we can select the Enterprise plan, which allows alternative conditions for the next cohort of employees.
NGO
For NGOs that demonstrate ethical and moral values, we have separately favorable rates. Our sales team is looking forward to your call.
Brief overview of the available functions per billing plan:
Basic:
- Shift planner incl. time recording, OR absence planning.
- Only one planner (administrator) possible.
- Exports
- 30 days log
- Support
- locked users
Professional:
- Shift planner incl. time recording & absence planning
- Multiple planners (administrators & managers) possible
- Employee lock function available
- Availabilities of employees can be entered
- Exports
- 60 days log
- Support
Premium:
- Shift planner incl. time recording, absence planning, working time account & badges
- Multiple planners (administrators & managers) possible
- Employee lock function available
- Availabilities of employees can be entered
- Entry of overtime & undertime
- Shifts can be prioritized by badges
- Exports & bulk imports
- 90 days log
- Support
2. Difference monthly and yearly payment & discounts
The prices mentioned above are net prices. If you pay for a year in advance, you can get up to a 17% discount. This, of course, has specific implications.
Special features for annual payment
Of course, one could simply pay for one user a year in advance and then quickly add a few more later. But that would be unfair, and therefore, it is not possible.
Each additional user added will be charged proportionally for the remainder of the period. So if you plan to add multiple users, please contact us to avoid receiving multiple invoices.
Retroactive discounts due to a reduction in the number of employees are not possible—that's what the monthly billing plans are for.
Monthly payment
If you have a seasonal business or fluctuating employee numbers, monthly payment is handy. The system checks once a month to see how many users have been created, and then creates an individual invoice.
Discounts
Discounts can be granted in individual cases and as a gesture of goodwill. Since even our own number of employees can fluctuate from time to time, we can only guarantee discounts for a maximum of 1 year in advance.
3. Tips, tricks and our conditions
To make your experience with a Staffomatic subscription as positive as possible, there are a few conditions.
Keep account clean
Under "Employees" you can filter by status. All created users are accounted for. Popular are "without workspace" or locked users.
Delete user
In view of possible company audits, we expressly point out that before deleting a user, it is essential to export all relevant data. Work assignments and absences from the evaluation, all time recordings and working time accounts.
Cost overview
As an admin, you can open your profile in the top right corner of the app and navigate to Plans & Billing. Here you can view all current and upcoming costs and invoices.
Data protection
We are a company based in Hamburg, and as is common on the Internet, we use third-party software. We work DSGVO compliant and make sure that this is also the case with third parties. Our rented servers are located in Germany. You can also get details about this yourself at any time in the account settings by clicking on Privacy. An individualized order processing contract can be downloaded here.
More information can be found on our website: Data Policy
4. Cancellation period & termination
Actually, of course, we do not want to inform about it, but we are an honest and personal company, and just as you are advised individually here on the first day, so also on the supposed last.
Cancellation periods
Basically, we don't have any. If someone wants to go, then so be it. The only thing that is important to note is the billing. Once billed, the subscription is renewed. Look in plans and statements when your next bill is coming, and cancel well in advance.
Cancellation
Before giving notice, all data should always be exported. Work assignments and absences from the evaluation, all time records and working time accounts.
One way to cancel is to delete the account immediately in the account settings, equivalent to the end of the subscription.
However, in order for us to learn we would be very happy if you would call us or chat with us. This way you can be sure that the cancellation will be received. Before an account can be deleted, the subscription must be cancelled first.
Of course, we will see what the problem is and hope to convince you to stay, but we also know that travelers should not be stopped. We are happy about the chance.
5. Old billing plans and subscriptions
For old subscriptions like the Business packages special conditions apply. We especially ask to check if an upgrade (free of charge) to the new version has already taken place and about contact via chat or phone.
Section 4 also applies to all old billing plans.