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How do I get personal assistance / support and how can I contact Staffomatic?

Staffomatic offers fast support and personal help. We take every concern seriously and we try to solve it as uncomplicated as possible.

If you have questions about our tool, then our support team is the best address, because we are able to forward your request to the right person or, in the best case, to answer your questions right away. In order to contact us, there are the following options:

    1. Use the live chat in the web/browser application, which is located in the speech bubble at the bottom right corner of your screen. Once clicked, you can directly find a matching article to your question by entering a keyword.
    2. Alternatively, send us an email to support (at) staffomatic . com



The chat is not available in mobile browsers (smartphones)!

We are available Mon - Fri 9am - 5pm (Hamburg Germany time), except Hamburg public holidays.

Usually our support is slower in the morning due to the backlog between 5pm - 9am, especially on Mondays.