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Staffomatic Help Center
Staffomatic Help Center
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189 articles in this collection
Written by
Jacky Marbach
First Steps
How to make the most of STAFFOMATIC
Written by
Jacky Marbach
Updated over a week ago
1. Create individual departments
Written by
Jacky Marbach
Updated over a week ago
2. Create a schedule
Written by
Jacky Marbach
Updated over a week ago
3. Create a shift
Written by
Jacky Marbach
Updated over a week ago
3. Invite employees to STAFFOMATIC
Written by
Jacky Marbach
Updated over a week ago
5. Assign employees
Written by
Jacky Marbach
Updated over a week ago
6. Publish schedule
Written by
Jacky Marbach
Updated over a week ago
How do I invite an employee without an email address?
Written by
Jacky Marbach
Updated over a week ago
STAFFOMATIC login process
Written by
Jacky Marbach
Updated over a week ago
Login doesn't work
Written by
Jacky Marbach
Updated over a week ago
The test phase is over - how can I chose a fee-based plan?
Written by
Jacky Marbach
Updated over a week ago
Account Settings
How do I get supported by setting up my account?
Written by
Jacky Marbach
Updated over a week ago
How can I change the account settings?
Written by
Jacky Marbach
Updated over a week ago
What changes can I make in the account settings?
Written by
Jacky Marbach
Updated over a week ago
How can I change the language in STAFFOMATIC?
Written by
Jacky Marbach
Updated over a week ago
Locations
What are locations?
Written by
Jacky Marbach
Updated over a week ago
How do I create a new location?
Written by
Jacky Marbach
Updated over a week ago
How can I edit the location?
Written by
Jacky Marbach
Updated over a week ago
Location overview - fast access to menu items
Written by
Jacky Marbach
Updated over a week ago
How can I assign an employee to several locations?
Written by
Jacky Marbach
Updated over a week ago
How can I change from one location into another?
Written by
Jacky Marbach
Updated over a week ago
Show schedules of different locations next to each other
Written by
Jacky Marbach
Updated over a week ago
Vacation days from the last year
How can I carry vacation days over from the last year
Written by
Jacky Marbach
Updated over a week ago
How can I delete a location ?
Written by
Jacky Marbach
Updated over a week ago
Schedules
How do I create a new schedule?
Written by
Jacky Marbach
Updated over a week ago
How can I edit the schedule settings?
Written by
Jacky Marbach
Updated over a week ago
How can I edit the application deadline?
Written by
Jacky Marbach
Updated over a week ago
How can I change the sorting of the departments in the schedule?
Written by
Jacky Marbach
Updated over a week ago
Schedule status - draft, public
Written by
Jacky Marbach
Updated over a week ago
How do I inform my employees about a new schedule?
Written by
Jacky Marbach
Updated over a week ago
What does the percentage mean in the schedule overview?
Written by
Jacky Marbach
Updated over a week ago
Who gets email notifications about changes in the schedule?
Written by
Jacky Marbach
Updated over a week ago
How can I inform my employees about changes?
Written by
Jacky Marbach
Updated over a week ago
Employees can swap shifts - how do I activate this function?
Written by
Jacky Marbach
Updated over a week ago
What calendar views are there?
Written by
Jacky Marbach
Updated over a week ago
What is the difference between list view and calendar view?
Written by
Jacky Marbach
Updated over a week ago
In the calendar view there are no names in the shifts, but in the list view there are. Why is that?
Written by
Jacky Marbach
Updated over a week ago
Employees are NOT allowed to trade shifts - where do I find this setting?
Written by
Jacky Marbach
Updated over a week ago
How do I avoid double occupancy?
Written by
Jacky Marbach
Updated over a week ago
Why is there a double occupancy shown in the schedule although there is none?
Written by
Jacky Marbach
Updated over a week ago
How can I save a weekly schedule as a template?
Written by
Jacky Marbach
Updated over a week ago
How do I delete a template?
Written by
Jacky Marbach
Updated over a week ago
How far into the future can I schedule?
Written by
Jacky Marbach
Updated over a week ago
How can I print the schedule?
Written by
Jacky Marbach
Updated over a week ago
How can I delete a weekly schedule?
Written by
Jacky Marbach
Updated over a week ago
Shifts
How do I create a new shift?
Written by
Jacky Marbach
Updated over a week ago
How do I create a shift that ends the next day?
Written by
Jacky Marbach
Updated over a week ago
How do I create a shift with an open end?
Written by
Jacky Marbach
Updated over a week ago
Why are there shifts with an open end?
Written by
Jacky Marbach
Updated over a week ago
Who can create shifts?
Written by
Jacky Marbach
Updated over a week ago
How can my employees apply for a shift?
Written by
Jacky Marbach
Updated over a week ago
What do the symbols in a shift stand for?
Written by
Jacky Marbach
Updated over a week ago
What does the number in the upper left corner of a shift mean?
Written by
Jacky Marbach
Updated over a week ago
What does the '?' in a shift mean?
Written by
Jacky Marbach
Updated over a week ago
What does the red arrow in a shift mean?
Written by
Jacky Marbach
Updated over a week ago
Why are some shifts hatched?
Written by
Jacky Marbach
Updated over a week ago
How do I accept incoming employee applications for shifts?
Written by
Jacky Marbach
Updated over a week ago
How do I assign employees to shifts?
Written by
Jacky Marbach
Updated over a week ago
How can I remove employees from shifts?
Written by
Jacky Marbach
Updated over a week ago
Can I import shifts?
Written by
Jacky Marbach
Updated over a week ago
Can I reschedule generated shifts? If so, how?
Written by
Jacky Marbach
Updated over a week ago
How do I delete shifts?
Written by
Jacky Marbach
Updated over a week ago
Employees
How do I invite my employees to STAFFOMATIC?
Written by
Jacky Marbach
Updated over a week ago
Where do I enter name, contact details and other information about my employees?
Written by
Jacky Marbach
Updated over a week ago
Where can I enter the maximum working hours for my employees?
Written by
Jacky Marbach
Updated over a week ago
Where can I enter the maximum vacation days?
Written by
Jacky Marbach
Updated over a week ago
Comments and file-upload function
Written by
Jacky Marbach
Updated over a week ago
What are rights? What rights does an admin, a manager and an employee have?
Written by
Jacky Marbach
Updated over a week ago
What rights does an employee have?
Written by
Jacky Marbach
Updated over a week ago
How do I change the rights of an employee?
Written by
Jacky Marbach
Updated over a week ago
What is a manager?
Written by
Jacky Marbach
Updated over a week ago
How can I restrict the rights of a manager?
Written by
Jacky Marbach
Updated over a week ago
How can my employees specify when they can or can't work?
Written by
Jacky Marbach
Updated over a week ago
Employee availability
Written by
Jacky Marbach
Updated over a week ago
What are employee fields?
Written by
Jacky Marbach
Updated over a week ago
How can I edit or delete an employee field?
Written by
Jacky Marbach
Updated over a week ago
How can I assign employees to new departments?
Written by
Jacky Marbach
Updated over a week ago
How can I remove an employee from a department?
Written by
Jacky Marbach
Updated over a week ago
How can I accept the application of an employee for a shift?
Written by
Jacky Marbach
Updated over a week ago
How can I see the shifts on one specific employee?
Written by
Jacky Marbach
Updated over a week ago
Can my staff see the shifts of the others or just their own?
Written by
Jacky Marbach
Updated over a week ago
Can my employees swap shifts?
Written by
Jacky Marbach
Updated over a week ago
Can I prevent that employees independently swap shifts?
Written by
Jacky Marbach
Updated over a week ago
How does an employee report sick?
Written by
Jacky Marbach
Updated over a week ago
How can my employees work with STAFFOMATIC?
Written by
Jacky Marbach
Updated over a week ago
Time sheet
Written by
Jacky Marbach
Updated over a week ago
I can not find an employee - what should I do?
Written by
Jacky Marbach
Updated over a week ago
How can I deactivate/lock an employee?
Written by
Jacky Marbach
Updated over a week ago
How can I delete an employee?
Written by
Jacky Marbach
Updated over a week ago
An employee does not work for my company anymore but I do not want to lose the data in STAFFOMATIC - what can I do?
Written by
Jacky Marbach
Updated over a week ago
What is the difference between "lock employee" and "delete employee"?
Written by
Jacky Marbach
Updated over a week ago
I can not create new employees although I have not reached my limit - what should I do?
Written by
Jacky Marbach
Updated over a week ago
Departments
What are departments?
Written by
Jacky Marbach
Updated over a week ago
Can I add employees to different departments?
Written by
Jacky Marbach
Updated over a week ago
How can I create a new department?
Written by
Jacky Marbach
Updated over a week ago
How can I delete a department?
Written by
Jacky Marbach
Updated over a week ago
How can I edit a department?
Written by
Jacky Marbach
Updated over a week ago
How can I change the name of a department?
Written by
Jacky Marbach
Updated over a week ago
How can I change the color of a department?
Written by
Jacky Marbach
Updated over a week ago
How can I remove an employee from a department?
Written by
Jacky Marbach
Updated over a week ago
Classification of employees into departments with the copy function
Written by
Jacky Marbach
Updated over a week ago
How can I plan events with STAFFOMATIC?
Written by
Jacky Marbach
Updated over a week ago
Can I hide departments in the weekly schedule that I do not need at the moment?
Written by
Jacky Marbach
Updated over a week ago
Can I add employees to several departments?
Written by
Jacky Marbach
Updated over a week ago
Absences
Holiday planning with STAFFOMATIC
Written by
Jacky Marbach
Updated over a week ago
What are absences?
Written by
Jacky Marbach
Updated over a week ago
How do I create an absence?
Written by
Jacky Marbach
Updated over a week ago
How do I create an absence category?
Written by
Jacky Marbach
Updated over a week ago
How can I approve/decline absence requests?
Written by
Jacky Marbach
Updated over a week ago
Why should I make the absence of an employee visible?
Written by
Jacky Marbach
Updated over a week ago
How can I edit absences that have already been created?
Written by
Jacky Marbach
Updated over a week ago
How can I set the maximum vacation days?
Written by
Jacky Marbach
Updated over a week ago
Do absences apply to all locations?
Written by
Jacky Marbach
Updated over a week ago
Show absences in the weekly schedules
Written by
Jacky Marbach
Updated over a week ago
What are special days?
Written by
Jacky Marbach
Updated over a week ago
How do I create special days?
Written by
Jacky Marbach
Updated over a week ago
How can I import public holidays?
Written by
Jacky Marbach
Updated over a week ago
How can I edit special days?
Written by
Jacky Marbach
Updated over a week ago
How can I delete a special day?
Written by
Jacky Marbach
Updated over a week ago
Time Tracking
How does the time tracking work?
Written by
Jacky Marbach
Updated over a week ago
Recording
Written by
Jacky Marbach
Updated over a week ago
Create a pin
Written by
Jacky Marbach
Updated over a week ago
Time tracking reports
Written by
Jacky Marbach
Updated over a week ago
Messages
How can I create a message?
Written by
Jacky Marbach
Updated over a week ago
Who can create messages?
Written by
Jacky Marbach
Updated over a week ago
How can I edit messages?
Written by
Jacky Marbach
Updated over a week ago
How do I delete a message?
Written by
Jacky Marbach
Updated over a week ago
Can I chat via message?
Written by
Jacky Marbach
Updated over a week ago
Log
What is the log?
Written by
Jacky Marbach
Updated over a week ago
Who can see what in the log function?
Written by
Jacky Marbach
Updated over a week ago
Reports
What options offers the section 'reports'?
Written by
Jacky Marbach
Updated over a week ago
How can I see an evaluation of the working hours?
Written by
Jacky Marbach
Updated over a week ago
How can I evaluate absences?
Written by
Jacky Marbach
Updated over a week ago
How can I record breaks?
Written by
Jacky Marbach
Updated over a week ago
How can I edit actual and planned working times?
Written by
Jacky Marbach
Updated over a week ago
The working hours of the employees in the weekly schedule are not correct
Written by
Jacky Marbach
Updated over a week ago
Dashboard
What is the dashboard?
Written by
Jacky Marbach
Updated over a week ago
Dashboard from the perspective of an administrator / manager / employee.
Written by
Jacky Marbach
Updated over a week ago
Tutorials for employees
Invitation to STAFFOMATIC
Written by
Jacky Marbach
Updated over a week ago
How can I apply for a shift?
Written by
Jacky Marbach
Updated over a week ago
What do the symbols in the weekly schedule mean?
Written by
Jacky Marbach
Updated over a week ago
Where can I state when I am regularly available for work?
Written by
Jacky Marbach
Updated over a week ago
I want to trade my shift - how can I do this?
Written by
Jacky Marbach
Updated over a week ago
How can I create an absence request?
Written by
Jacky Marbach
Updated over a week ago
How can I import my shifts into iCal, Google Calendar or Outlook?
Written by
Jacky Marbach
Updated over a week ago
How can I record my working times with the time tracker?
Written by
Jacky Marbach
Updated over a week ago
How can I change my password?
Written by
Jacky Marbach
Updated over a week ago
Admin / Manager
I do not receive email notifications as admin - how can I change this?
Written by
Jacky Marbach
Updated over a week ago
How can I (admin) set that all employees can or can not see all shifts in the locations and departments they have been assigned to?
Written by
Jacky Marbach
Updated over a week ago
Can I use the mobile version as a manager / administrator?
Written by
Jacky Marbach
Updated over a week ago
Desktop, tablet, smartphone
On what devices can I use STAFFOMATIC?
Written by
Jacky Marbach
Updated over a week ago
Can I use STAFFOMATIC on my smartphone / tablet?
Written by
Jacky Marbach
Updated over a week ago
Who can use the smartphone or tablet version / web app?
Written by
Jacky Marbach
Updated over a week ago
What do the symbols in the smartphone version mean?
Written by
Jacky Marbach
Updated over a week ago
How can I put the mobile STAFFOMATIC version as an icon on my smartphone?
Written by
Jacky Marbach
Updated over a week ago
Mobile App
STAFFOMATIC app - general
Written by
Jacky Marbach
Updated over a week ago
STAFFOMATIC app - overview
Written by
Jacky Marbach
Updated over a week ago
STAFFOMATIC app - apply for / swap shifts
Written by
Jacky Marbach
Updated over a week ago
Billing, cancellation policies and data privacy
Payment methods
Written by
Jacky Marbach
Updated over a week ago
How do I change to debit payment?
Written by
Jacky Marbach
Updated over a week ago
How can I change my billing address?
Written by
Jacky Marbach
Updated over a week ago
When will I receive the first invoice?
Written by
Jacky Marbach
Updated over a week ago
Where do I find my invoices?
Written by
Jacky Marbach
Updated over a week ago
What happens if I forget to pay an invoice?
Written by
Jacky Marbach
Updated over a week ago
How can I change the plan?
Written by
Jacky Marbach
Updated over a week ago
How can I cancel my STAFFOMATIC account?
Written by
Jacky Marbach
Updated over a week ago
How about data privacy?
Written by
Jacky Marbach
Updated over a week ago
Is my data safe?
Written by
Jacky Marbach
Updated over a week ago
Where are the STAFFOMATIC server located?
Written by
Jacky Marbach
Updated over a week ago
Employee Data - who can see what?
Written by
Jacky Marbach
Updated over a week ago
State the value added tax identification number
Written by
Jacky Marbach
Updated over a week ago
Support
What is STAFFOMATIC?
Written by
Jacky Marbach
Updated over a week ago
STAFFOMATIC saves you a lot of time and stress
Written by
Jacky Marbach
Updated over a week ago
How much time does the set up take?
Written by
Jacky Marbach
Updated over a week ago
How can I get a free trial for STAFFOMATIC?
Written by
Jacky Marbach
Updated over a week ago
Has the trial version a full functionality?
Written by
Jacky Marbach
Updated over a week ago
Do I need to download or install anything?
Written by
Jacky Marbach
Updated over a week ago
How do I get personal assistance?
Written by
Jacky Marbach
Updated over a week ago
Immediate aid
STAFFOMATIC doesn't work - how can I delete the cache?
Written by
Jacky Marbach
Updated over a week ago
STAFFOMATIC - emails mistakenly spam
Written by
Jacky Marbach
Updated over a week ago
Direct contact to us
Written by
Jacky Marbach
Updated over a week ago
Frequently asked questions
Problems with registering
Written by
Jacky Marbach
Updated over a week ago
Log in to your STAFFOMATIC account
Written by
Jacky Marbach
Updated over a week ago
Employee has not received the invitation mail
Written by
Jacky Marbach
Updated over a week ago
Why can't new employees see my messages?
Written by
Jacky Marbach
Updated over a week ago
Employee does not receive an email notification when a new weekly schedule is being published
Written by
Jacky Marbach
Updated over a week ago
Why are applications not automatically being accepted?
Written by
Jacky Marbach
Updated over a week ago
Suddenly shifts have been moved by an hour
Written by
Jacky Marbach
Updated over a week ago
This is how delivery services use STAFFOMATIC
This is how delivery services work with STAFFOMATIC
Written by
Jacky Marbach
Updated over a week ago